You should always honour the time you’ve taken to exercise the mind and body God gave you. If you ain't 10 min early, you're 15 min late! However, if you are more than 5 minutes late for a class session, you will not be able to attend the class or make up the class in the future. If you are late for or miss a one-on-one session or class, you will not be able to make up the time missed (i.e. if you are 10 minutes late, your session will be adjusted to a 50 minute workout). But let’s face it, you know you’re ready to step up your game and do the thang!
Awwwwwkward!!! But hey, life happens. We get it.
To cancel a session with full refund or rescheduling opportunities, the session must be cancelled at least 48 hours prior to the scheduled session date and time. For example, if your session is for 5pm on Monday, you’ll need to notify us of the cancellation by Saturday at 5pm to avoid a session charge. If it is less than 48 hours, payment for the missed session will be withheld in full, without a make-up option (unless the cancellation is due to extenuating circumstances).
Have one? Great! Mention it to us and we will ensure your payment is adjusted.
We know, right? Unfortunately, we currently don't accept WCB or ICBC clients. We will still gladly accept chocolate. Ok we need to stop saying that.
Yup. We know you know. But in case you didn't know we knew you know, all classes and prices of services are subject to change without notice.
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